HELP & FAQ

NEED SOMETHING?

Our Sunday Peach team is here to help. Shoot us an email with any questions on orders, products, our website, or Sunday Peach in general. Or send feedback!

[email protected]


Shipping

Where does Sunday Peach ship to?

Sunday Peach is based in Singapore and ships worldwide.

What shipping options do you have?

We offer free tracked mail for customers residing in Singapore.
For customers in Malaysia, there is a flat shipping fee of SGD$6

When will my order ship?

Here’s how it works: You order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 9pm SST are processed the next business day).

Then RZYexpress or DHL takes it from there. You’ll get an email with a tracking number as soon as your package ships. It’s on the way!

I’m having problems with the tracking.

Sorry about that! In a few cases, the courier company takes 1-2 business days register your shipment status.

If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via [email protected].

Oh no! How do I change my shipping address?

If your order is shipping to an incorrect address, please email [email protected]

I have a question and I want to talk to someone about it.

You’re always welcome to send an email to [email protected]– don’t worry, we check it constantly!


Billing

When will my credit card be charged?

Your credit card will be charged as soon as your order is accepted and processed.

Can I remove a saved payment method?

Of course! You can make this change on your Account page. If you need help, email us at [email protected].

What forms of payment do you accept?

We accept Paypal, Visa, MasterCard credit cards or debit cards. Unfortunately, we cannot accept cheques or money orders.

What can I do if my payment is declined?

Oh no! Here are a few things to check if your payment didn’t go through:

  • Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.
  • Is your card expired?
  • Your card issuer may have declined your payment. They don’t tell us the reason for this, so it’s best to check with them before trying your card again.
  • If none of these apply, please contact us at [email protected]. We’re happy to help!

Sunday Peach FAQ

When are new apparels launching?

We launch new clothing and accessories every sunday, 8pm!